Member Services & Travel Sales Specialist

ACSC Auto Club Of Southern Calif; Burbank (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) savings with company match andP

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programsEmployee discounts

Job summary

Auto Club Enterprises is seeking a Branch Member Specialist to deliver legendary service in our branch network. You will greet members, cross-sell and upsell AAA products, and provide travel and notary services with accuracy.

You will work Monday through Friday with Saturday flexibility, handle payments, coordinate TripTik maps and travel plans, and participate in incentive programs based on team and individual performance. High school diploma required.

Qualifications

• Experience in retail sales, banking or similar customer service/sales environment.
• Must be able to obtain and maintain valid notary license as required.
• Notary Public must be obtained within 1 year.

Responsibilities

• Greeting all members and customers, determine their need and provide Legendary Service.
• Provide DMV vehicle license, registration and notary services as required.
• Reach sales and service goals for multiple AAA products and services.
• Preparing travel routes and travel-related materials.
• Issue passport photos and handle payments with receipts.
• Make hotel and car rental reservations and provide travel information.

Skills

Retail sales

Customer service

Teamwork

Sales goals

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises is seeking a Branch Member Specialist to deliver legendary service in our branch network. You will greet members, cross-sell and upsell AAA products, and provide travel and notary services with accuracy.

You will work Monday through Friday with Saturday flexibility, handle payments, coordinate TripTik maps and travel plans, and participate in incentive programs based on team and individual performance. High school diploma required.