Member Services Teller: Welcoming Transactions & Solutions

OnPoint Community Credit Union; Happy Valley (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

OnPoint Community Credit Union is seeking a Teller to greet members and process routine transactions, helping customers meet financial goals. You will offer relevant products and services to strengthen member relationships while ensuring accuracy and compliance in every transaction.

The ideal candidate has cash handling experience, a customer-service background, and a willingness to learn about the credit union’s full range of services.

Qualifications

• High School graduate or GED required.
• 6–12 months teller experience in financial institutions, retail, or customer service with cash handling.
• Bilingual skills are highly desired.

Responsibilities

• Deliver exceptional member service with welcoming greetings and attentive service.
• Process and document teller transactions according to procedures.
• Verify negotiable items and member identifications for acceptability.
• Address member questions and offer solutions, cross-sell products and services.
• Manage lobby flow to ensure timely assistance and a welcoming environment.
• Stay informed about financial services and educate members on new tools.

Skills

Cash handling

Customer service

Sales

Interpersonal communication

Problem solving

Organization

Self-management

Compliance

Education

High School/GED

Tools

Ten-key calculator

Job description

OnPoint Community Credit Union is seeking a Teller to greet members and process routine transactions, helping customers meet financial goals. You will offer relevant products and services to strengthen member relationships while ensuring accuracy and compliance in every transaction.

The ideal candidate has cash handling experience, a customer-service background, and a willingness to learn about the credit union’s full range of services.