Teller – Member Experience at a Community Credit Union

OnPoint Community Credit Union; Salem (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

OnPoint Community Credit Union is seeking a Teller to greet members and process routine transactions while promoting financial products and services. You will help members reach their financial goals with accurate handling and a friendly, welcoming attitude at our branch.

The role emphasizes cash handling, product knowledge, and high-quality service, with opportunities to educate members on new services and cross-sell relevant offerings.

Qualifications

• High School diploma or GED required.
• 6–12 months teller experience in financial institution, retail, or cash-handling role needed.
• Bilingual skills are highly desirable.

Responsibilities

• Deliver exceptional member service with welcoming greetings, attentive body language, and friendly conversation.
• Process and document teller transactions accurately per procedure.
• Identify negotiable items and verify member identifications.
• Address questions and offer solutions to members’ financial needs.

Skills

Cash handling

Arithmetic

Ten-key calculator

Basic computer skills

Teamwork

Customer service

Cross-selling

Excellent communication

Education

High School diploma or GED

Job description

OnPoint Community Credit Union is seeking a Teller to greet members and process routine transactions while promoting financial products and services. You will help members reach their financial goals with accurate handling and a friendly, welcoming attitude at our branch.

The role emphasizes cash handling, product knowledge, and high-quality service, with opportunities to educate members on new services and cross-sell relevant offerings.