Member Services Teller — Cash Handling & Solutions

OnPoint Community Credit Union; Vancouver (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

In-store differential

Job summary

OnPoint Community Credit Union in Vancouver, WA, seeks a Teller to warmly welcome members and process transactions, while identifying opportunities to meet financial needs. You’ll handle deposits, withdrawals, and payments with accuracy and compliance, contributing to member satisfaction at the branch located inside a Fred Meyer or Safeway store.

The role requires a High School diploma or GED and 6–12 months of teller or cash-handling experience.

Qualifications

• High School graduate or GED required.
• A minimum of 6–12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.

Responsibilities

• Deliver exceptional member service through welcoming greetings and friendly conversation.
• Processes and accurately document all teller transactions.
• Identify and address members’ questions and concerns to offer solutions.
• Cross-sell products and services and refer to appropriate staff when needed.
• Maintain cash drawer and balance within guidelines.
• Assist with lobby management to ensure timely member service.

Skills

Cash handling

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Education

High School diploma or GED

Tools

Ten-key calculator

Basic computer skills

Job description

OnPoint Community Credit Union in Vancouver, WA, seeks a Teller to warmly welcome members and process transactions, while identifying opportunities to meet financial needs. You’ll handle deposits, withdrawals, and payments with accuracy and compliance, contributing to member satisfaction at the branch located inside a Fred Meyer or Safeway store.

The role requires a High School diploma or GED and 6–12 months of teller or cash-handling experience.