Member Services Teller - Cash & Referrals Expert

United Federal Credit Union; Reno (NV); On-site; USD 35,000 - 42,000; Full time

Job summary

United Federal Credit Union in Reno, NV is seeking a Teller who delivers quality member service and processes counter transactions accurately while pursuing sales referrals for Credit Union products.

The role requires a high school diploma, cash handling and customer service experience, and the ability to balance cash drawers and operate branch equipment; confidentiality and professional member interactions are essential.

Qualifications

• High school diploma or equivalent.
• One year cash handling experience preferred.
• One year customer service experience required.
• Sales or referral experience with proven results.

Responsibilities

• Complete members' transactions at the teller window with accuracy, timeliness, courtesy, confidentiality and professionalism.
• Meet established sales referral goals as assigned by Branch Manager.
• Open and close the branch and perform general account maintenance; balance cash drawer and operate cash dispense machine.

Skills

Cash handling

Customer service

Sales/referral

Mathematics

Communication

Professionalism

Interpersonal skills

Problem solving

Education

High school diploma

Tools

Ten-key calculator

Computer keyboard

Microsoft Word

Outlook

Internet

Job description

United Federal Credit Union in Reno, NV is seeking a Teller who delivers quality member service and processes counter transactions accurately while pursuing sales referrals for Credit Union products.

The role requires a high school diploma, cash handling and customer service experience, and the ability to balance cash drawers and operate branch equipment; confidentiality and professional member interactions are essential.