Dynamic Universal Banker & Member Advisor

United Federal Credit Union; Reno (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

United Federal Credit Union in Reno, NV seeks a proactive Member Service Advisor to strengthen member relationships by handling requests and cross-selling loans and deposits. You will meet sales goals, provide product information, and document interactions to ensure accurate records.

The role requires at least a high school diploma (some college preferred) and two years in sales, with NMLS registration on hire. Travel to Reno/Sparks and Carson City branches will be 85% and 15% respectively.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum of two years' experience in related sales field.
• Sales or referral experience with proven results; NMLS registration required upon hire.
• Honesty and integrity; excellent communication; strong writing skills.
• Ability to engage members in conversations to increase product penetration.

Responsibilities

• Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services.
• Act as primary source of product information and service support for member inquiries.
• Provide accurate, complete, and timely documentation.
• Participate in training and team development for new processes and systems.
• Perform teller functions as needed.

Skills

Sales experience

NMLS registration

Honesty and integrity

Excellent communication

Business writing

Computer literacy

Phone sales

Member engagement

Education

High school diploma or equivalent

Some college

Tools

CRM software

Job description

United Federal Credit Union in Reno, NV seeks a proactive Member Service Advisor to strengthen member relationships by handling requests and cross-selling loans and deposits. You will meet sales goals, provide product information, and document interactions to ensure accurate records.

The role requires at least a high school diploma (some college preferred) and two years in sales, with NMLS registration on hire. Travel to Reno/Sparks and Carson City branches will be 85% and 15% respectively.