Member Services Teller — Branch Banking Expert

State Employees' Credit Union; Concord (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union is seeking a member services associate to greet members, answer questions, open accounts, and process transactions in a fast-paced branch environment.

You will balance cash drawers, operate drive-thru as needed, and document vault and day-to-day reports. Proficiency with the Margo system and Image System is used for records, and strong communication and teamwork are essential.

Qualifications

• Must be able to work in a fast-paced environment.
• Excellent organizational and communication skills.
• Fluency in English required.
• Ability to collaborate with coworkers and provide courteous service.

Responsibilities

• Establish new memberships and open all accounts.
• Process changes to accounts and maintain records.
• Balance cash drawer and perform vault/ATM checks.
• Operate drive-thru window as needed and handle cash shipments.
• Provide information and education about credit union services to members.

Skills

Customer service

Communication

Patience

Teamwork

Tools

Margo system

Image System

Job description

State Employees' Credit Union is seeking a member services associate to greet members, answer questions, open accounts, and process transactions in a fast-paced branch environment.

You will balance cash drawers, operate drive-thru as needed, and document vault and day-to-day reports. Proficiency with the Margo system and Image System is used for records, and strong communication and teamwork are essential.