Member Service & Training Specialist

Sam's Club; Norman (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Norman, OK is seeking a friendly associate to deliver member service, operate checkout areas, resolve member issues, and assist with purchasing decisions. You will guide shoppers on self-service technology, process purchases, and handle returns in accordance with policy.

The role emphasizes safety, asset protection, and adherence to company standards while supporting training of new front-line staff and maintaining an inviting shopping environment.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases at the checkout area.
• Promote Sam's Club products and services and assist members with self-service technology.
• Maintain safety and security, process returns, refunds, and exchanges per policy.

Skills

Retail experience

Front end equipment

Mobile retail applications

Job description

Sam's Club in Norman, OK is seeking a friendly associate to deliver member service, operate checkout areas, resolve member issues, and assist with purchasing decisions. You will guide shoppers on self-service technology, process purchases, and handle returns in accordance with policy.

The role emphasizes safety, asset protection, and adherence to company standards while supporting training of new front-line staff and maintaining an inviting shopping environment.