Member Services Team Lead

Walmart; Jackson (MI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Stock purchase plan

Life insurance

Paid time off

Live Better U education program

Job summary

Walmart Sam's Club in Jackson, MI is hiring for a front-end supervisor role. You will assist management by assigning duties, coaching associates, and ensuring member service standards are met across the club, including processing memberships and transactions.

The position requires at least 6 months of retail and 6 months of customer service experience, is 18+, and offers benefits such as health and financial plans, paid time off, and education programs through Live Better U.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision and guiding associates in assigned area.
• Communicate goals, provide feedback and training on processes.
• Ensure member service standards and resolve issues per guidelines.
• Handle memberships, upgrades, and credit accounts; promote benefits.
• Oversee area operations including merchandising, returns, and cleanliness.

Skills

Customer service

Retail experience

Cashier operation

Team leadership

Tools

Cash registers

Job description

Walmart Sam's Club in Jackson, MI is hiring for a front-end supervisor role. You will assist management by assigning duties, coaching associates, and ensuring member service standards are met across the club, including processing memberships and transactions.

The position requires at least 6 months of retail and 6 months of customer service experience, is 18+, and offers benefits such as health and financial plans, paid time off, and education programs through Live Better U.