Front-End Member Experience Lead

Walmart; Overland Park (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Company-paid life insurance

Paid time off

Job summary

Walmart in Overland Park, KS is seeking a front-end supervisor for Sam's Club. You will assist management by directing associates, coaching on processes, and promoting member service approaches while ensuring policy compliance.

You will handle membership processing, transactions, and support sales events, aiming to meet membership goals and maintain store standards. Applicants should have 6 months retail and 6 months customer service experience, and be 18+.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates, assigning duties and coaching for performance.
• Provide member service by helping members with purchases, merchandise guidance, and checkouts.
• Process memberships, upgrades, and credit accounts; promote membership renewals.
• Handle claims, returns, and maintain area organization and store cleanliness.
• Support recruiting, scheduling, and training; uphold Open Door Policy and ethics.

Job description

Walmart in Overland Park, KS is seeking a front-end supervisor for Sam's Club. You will assist management by directing associates, coaching on processes, and promoting member service approaches while ensuring policy compliance.

You will handle membership processing, transactions, and support sales events, aiming to meet membership goals and maintain store standards. Applicants should have 6 months retail and 6 months customer service experience, and be 18+.