Member Services Sub — Flexible Schedule & Front Desk

Planet Fitness, Inc.; Winterville (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

MyFlexPay

Black Card Membership

EAP

PTO

Parental Leave

Health Insurance

Job summary

Planet Fitness, Inc. is seeking a Member Service Representative Sub to support club operations in Winterville, NC. You will assist with check-ins, tours for prospective members, and sign-ups while delivering friendly, responsive service at the front desk.

The role emphasizes reliability, punctuality, and professional communication to create a positive member experience in a clean, welcoming gym environment.

Qualifications

• Customer service experience preferred.
• Strong communication and problem-solving abilities.
• Reliability and punctuality are essential.

Responsibilities

• Fill in for shifts to provide coverage as needed.
• Check members in and assist with sign-ups.
• Guide tours for prospective members and complete sign-up steps.
• Update member information and respond to questions promptly.
• Maintain a clean, welcoming front desk and facility.

Skills

Customer service

Punctuality

Reliability

Professional communication

Diplomacy

Team player

Education

High School diploma/GED

Job description

Planet Fitness, Inc. is seeking a Member Service Representative Sub to support club operations in Winterville, NC. You will assist with check-ins, tours for prospective members, and sign-ups while delivering friendly, responsive service at the front desk.

The role emphasizes reliability, punctuality, and professional communication to create a positive member experience in a clean, welcoming gym environment.