Weekend Member Services Specialist — Growth & Perks

Planet Fitness; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Wellness resources

Employee discounts

Job summary

Planet Fitness seeks a front desk team member in Raleigh, NC to deliver an exceptional member experience. You will check members in, guide tours, and help with new sign-ups while maintaining cleanliness and safety protocols.

We value a high school diploma or GED, punctuality, reliability, and a positive attitude. Prior customer service is preferred, and you must be comfortable lifting up to 50 lbs and working a flexible schedule in a fast-paced gym environment.

Qualifications

• Provide an exceptional customer service experience.
• High school diploma or GED required.
• Must be 18 years of age or older.
• Punctuality and reliability are essential.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours and assist with sign-up.
• Facilitate updates to member accounts.
• Respond to member questions professionally and escalate as needed.

Skills

Customer service

Punctuality

Reliability

Diplomacy

Positive attitude

Education

High School diploma/GED equivalent

Job description

Planet Fitness seeks a front desk team member in Raleigh, NC to deliver an exceptional member experience. You will check members in, guide tours, and help with new sign-ups while maintaining cleanliness and safety protocols.

We value a high school diploma or GED, punctuality, reliability, and a positive attitude. Prior customer service is preferred, and you must be comfortable lifting up to 50 lbs and working a flexible schedule in a fast-paced gym environment.