Member Services Specialist - Paid Training & Growth Prospects

AAA - American Automobile Association; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(K) plan

Tuition assistance

Floating holidays

PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking career-minded, service-driven professionals for an entry-level Member Specialist role within our branch network. You will provide insurance and membership services support to AAA members, with comprehensive training provided.

Opportunities for advancement include skills-based pay increases, monthly bonuses, and career growth. Benefits include health coverage, a 401(K) plan, and tuition assistance as part of a robust benefits package.

Qualifications

• High school diploma or GED required.
• Background check and drug screening required.
• Ability to qualify for Property and Casualty License.

Responsibilities

• Interface with AAA members to provide insurance and membership services support.
• Develop insurance leads for office sales agents and life specialists.
• Provide exceptional service in branch and over the phone regarding policies, billing, and other services.
• Support agents and team members in routine and advanced duties.

Skills

Customer service

Sales

Communication

Teamwork

Microsoft Office

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises is seeking career-minded, service-driven professionals for an entry-level Member Specialist role within our branch network. You will provide insurance and membership services support to AAA members, with comprehensive training provided.

Opportunities for advancement include skills-based pay increases, monthly bonuses, and career growth. Benefits include health coverage, a 401(K) plan, and tuition assistance as part of a robust benefits package.