Member Services Specialist — Member-Owned Co-op Growth

Powder River Energy Corp; Sundance (WY); On-site; USD 42,000 - 54,000; Full time

Job summary

Powder River Energy Corp. (PRECorp) invites applications for a Member Service Representative at our Sundance, WY office.

You will deliver prompt, courteous service to member-owners, handle calls, emails and walk-ins, and assist with billing, payments, rates, and electric usage. The role requires a high school diploma and 1–2 years of general office experience, proficiency in Microsoft Word and Excel, and strong written and verbal communication; bilingual skills are a plus.

Qualifications

• High school education and 1–2 years of general office experience.
• Experience with multi-faceted software systems.
• Proficiency in Microsoft Word and Excel.
• Strong written and verbal communication; bilingual abilities desired.

Responsibilities

• Respond to member calls, emails, and walk-ins.
• Assist with billing, payments, rates, and electric usage inquiries.
• Help with payment arrangements and capital credit questions.
• Create service orders for new services, disconnections/retirements, reconnections, transfers, upgrades, or security lights/issues.

Skills

General office experience

Microsoft Word

Microsoft Excel

Written communication

Bilingual communications

Education

High school diploma

Tools

Multi-faceted software system

Job description

Powder River Energy Corp. (PRECorp) invites applications for a Member Service Representative at our Sundance, WY office.

You will deliver prompt, courteous service to member-owners, handle calls, emails and walk-ins, and assist with billing, payments, rates, and electric usage. The role requires a high school diploma and 1–2 years of general office experience, proficiency in Microsoft Word and Excel, and strong written and verbal communication; bilingual skills are a plus.