Member Services Specialist - Insurance Licensing Ready

Virginia Farm Bureau Mutual Insurance; Rocky Mount (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance on day 1

401(k) with 6% company match

20 days paid time off per year

Paid training and licensing support

Continuing education reimbursement

Ongoing development and support

Legal Shield resources

Flexible spending account

Gym membership discounts

Job summary

Virginia Farm Bureau Mutual Insurance in Rocky Mount, VA is seeking a career-oriented Member Service Specialist. You will handle member inquiries, process payments and certificates of insurance, and assist the sales team with new business and cross-selling opportunities.

The role offers full-time hours, a stable schedule Monday–Friday, and benefits including health insurance, retirement match, and paid training.

Qualifications

• High school diploma or equivalent.
• Ability to obtain Property & Casualty license within three months of hire.

Responsibilities

• Take care of members by answering questions and assisting with insurance needs.
• Support sales team with quotes, cross-selling and appointments for agents.
• Maintain county Farm Bureau records, files and permanent documents.
• Open and close the office and manage day-to-day administrative tasks.

Skills

Customer service

Organization

Team player

Sales support

Education

Property & Casualty license

Job description

Virginia Farm Bureau Mutual Insurance in Rocky Mount, VA is seeking a career-oriented Member Service Specialist. You will handle member inquiries, process payments and certificates of insurance, and assist the sales team with new business and cross-selling opportunities.

The role offers full-time hours, a stable schedule Monday–Friday, and benefits including health insurance, retirement match, and paid training.