Member Services Pro - Licensing Path to Growth

Virginia Farm Bureau Family of Companies; Rocky Mount (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

20 days of Paid Time Off every year

Paid training and CE reimbursement

Flexible Spending Account

Gym membership discounts

Job summary

Virginia Farm Bureau Family of Companies in Rocky Mount, VA is hiring a Member Service Specialist to support members and agents. The role is full-time, non-exempt, with a 8:30 am–5:00 pm schedule Monday through Friday, and a starting pay range of $36,000–$56,000 annually.

You will handle member questions, process insurance-related tasks, and help grow the agency by promoting products. Training for licensing is provided, with ongoing CE support.

Qualifications

• Customer-focused service skills.
• Excellent record-keeping and paperwork organization.
• Willingness to assist agents, members and community leaders.

Responsibilities

• Answer customer questions by phone, email and in person.
• Process payments, submit claim reports and prepare certificates of insurance and binders.
• Maintain county Farm Bureau records and respond to membership needs.
• Open/close the office and manage supplies and equipment.
• Support and promote county Farm Bureau activities and events.

Skills

Customer service

Organized

Team player

Education

High school diploma

Job description

Virginia Farm Bureau Family of Companies in Rocky Mount, VA is hiring a Member Service Specialist to support members and agents. The role is full-time, non-exempt, with a 8:30 am–5:00 pm schedule Monday through Friday, and a starting pay range of $36,000–$56,000 annually.

You will handle member questions, process insurance-related tasks, and help grow the agency by promoting products. Training for licensing is provided, with ongoing CE support.