Member Services & Insurance Support Specialist

Virginia Farm Bureau Family of Companies; Fredericksburg (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance on day 1

401(k) with 6% company match

20 days PTO per year

Paid training and CE reimbursement

Ongoing development and support

Job summary

Virginia Farm Bureau Family of Companies is seeking a career-oriented Member Service Specialist for our Stafford County office in Fredericksburg, VA. You’ll handle member inquiries, process insurance-related tasks and support sales while maintaining records and supporting county operations.

The role offers full-time hours, a stable schedule, and benefits starting on day one. You’ll train for the Property & Casualty license and contribute to a collaborative team focused on service excellence.

Qualifications

• High school diploma or equivalent.
• Property & Casualty license within three months of employment (training paid).
• Continuing education credits to keep license current.

Responsibilities

• Answer member questions by phone, email and in person.
• Process payments, submit claim reports and prepare certificates of insurance and binders.
• Maintain county Farm Bureau records and financial transactions.

Skills

Customer service

Organizational skills

Team player

Detail oriented

Education

Property & Casualty license

Job description

Virginia Farm Bureau Family of Companies is seeking a career-oriented Member Service Specialist for our Stafford County office in Fredericksburg, VA. You’ll handle member inquiries, process insurance-related tasks and support sales while maintaining records and supporting county operations.

The role offers full-time hours, a stable schedule, and benefits starting on day one. You’ll train for the Property & Casualty license and contribute to a collaborative team focused on service excellence.