Member Services Specialist: Frontline Tech & Training

Sam's Club; Hermantown (MN); On-site; USD 25,485 - 36,506; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and parental leave

Company discounts

Job summary

Sam's Club in Hermantown, MN is seeking associates to provide member service, operate checkout areas, and process purchases. You will assist members with payments, returns, refunds, and exchanges while following company policies and safety guidelines.

The role includes handling merchandise, aiding with training, and maintaining a safe, welcoming environment for shoppers. Typical duties also include verifying memberships, locating merchandise, and promoting Sam's Club products and services.

Qualifications

• Retail experience including operating front end equipment (cash register) and working with mobile retail applications.
• Ability to handle payments, returns, refunds according to company policies.

Responsibilities

• Provide member service and resolve member issues at the checkout and service areas.
• Process member purchases and assist with payments, returns, refunds, and exchanges per policy.

Skills

Front-end checkout experience

Mobile retail applications

Job description

Sam's Club in Hermantown, MN is seeking associates to provide member service, operate checkout areas, and process purchases. You will assist members with payments, returns, refunds, and exchanges while following company policies and safety guidelines.

The role includes handling merchandise, aiding with training, and maintaining a safe, welcoming environment for shoppers. Typical duties also include verifying memberships, locating merchandise, and promoting Sam's Club products and services.