Member Experience Specialist

Sam's Club; White Bear Lake (MN); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in White Bear Lake, MN is hiring a frontline Member Frontline Services associate. You will provide member service, process purchases, assist with payments, returns, and exchanges, and guide members with self-checkout technology while maintaining a safe, clean shopping environment.

The role also involves stocking and merchandising support, helping members locate items, answering questions, and upholding safety and security procedures.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on self-service technology and product options.
• Maintains safe shopping environment and proper merchandising.
• Delivers training on processes and procedures to associates.

Skills

Retail experience

Tools

Cash register

Job description

Sam's Club in White Bear Lake, MN is hiring a frontline Member Frontline Services associate. You will provide member service, process purchases, assist with payments, returns, and exchanges, and guide members with self-checkout technology while maintaining a safe, clean shopping environment.

The role also involves stocking and merchandising support, helping members locate items, answering questions, and upholding safety and security procedures.