Member Experience Personal Shopper & Order Fulfillment

Sam's Club; Hendersonville (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Parental leave

Bereavement leave

Voting/ PTO

Job summary

Sam's Club in Hendersonville, TN is hiring for a customer-focused role focused on Membership fulfillment, member service, and order processing. You will help Members understand benefits, promote products, process memberships and upgrades, and participate in safety procedures.

The job includes handling and packing orders, scanning items, and ensuring accuracy of invoices. We offer a competitive hourly wage range with performance-based bonuses and benefits, including health coverage and 401(k).

Qualifications

• Provides Member service by acknowledging the Member and assisting with purchasing decisions.
• Delivers and processes Membership upgrades and order fulfillment.
• Follows safety standards and guidelines including safety sweeps and proper materials handling.

Responsibilities

• Delivers Member service by identifying needs and assisting with purchases.
• Completes order processing, pulling items, scanning, wrapping, and palletizing to ensure accuracy.
• Upholds company safety standards and ethics while assisting Members and promoting products and services.

Skills

Customer service

Membership benefits knowledge

Sales and upsell

Safety procedures

Job description

Sam's Club in Hendersonville, TN is hiring for a customer-focused role focused on Membership fulfillment, member service, and order processing. You will help Members understand benefits, promote products, process memberships and upgrades, and participate in safety procedures.

The job includes handling and packing orders, scanning items, and ensuring accuracy of invoices. We offer a competitive hourly wage range with performance-based bonuses and benefits, including health coverage and 401(k).