Member Services Specialist — Customer Care & Training

Walmart Inc.; Muskegon (MI); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Education assistance (Live Better U)

Job summary

Walmart Inc. is seeking a part-time Sam's Club front-end associate in Muskegon to help members, operate the checkout area, and process purchases. You will assist with payments, returns, exchanges, and guide customers on self-service technology while promoting club services.

The role includes shifts that may vary, with emphasis on customer service, safety, and merchandise organization within a busy club environment.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve concerns.
• Maintain checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges per policies.
• Promote Sam's Club products and services and guide members on self-service tech.
• Ensure safety standards and conduct safety sweeps.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Inc. is seeking a part-time Sam's Club front-end associate in Muskegon to help members, operate the checkout area, and process purchases. You will assist with payments, returns, exchanges, and guide customers on self-service technology while promoting club services.

The role includes shifts that may vary, with emphasis on customer service, safety, and merchandise organization within a busy club environment.