Member Experience Specialist

Walmart Inc.; Traverse City (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U

Job summary

Walmart Inc. is hiring at Sam’s Club Traverse City to provide member service at the front end. The role involves assisting with purchases, guiding self-checkout, and resolving member concerns while upholding safety and policy standards.

You will support payments, returns, exchanges, and merchandising tasks, ensuring a welcoming store environment and accurate transaction processing for our members.

Qualifications

• Retail or service experience preferred.
• Ability to assist members at checkout and guidance with self-service technology.
• Commitment to safety standards and policy adherence.

Responsibilities

• Provide member service and resolve issues at the checkout area.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges according to policies.
• Maintain a safe and organized checkout and entrance/exit areas.

Skills

Retail experience

Customer service

Tools

Front-end equipment

Job description

Walmart Inc. is hiring at Sam’s Club Traverse City to provide member service at the front end. The role involves assisting with purchases, guiding self-checkout, and resolving member concerns while upholding safety and policy standards.

You will support payments, returns, exchanges, and merchandising tasks, ensuring a welcoming store environment and accurate transaction processing for our members.