Member Services Specialist — Flexible Hours & Growth

Planet Fitness; Statesville (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay for select Shif

Job summary

Planet Fitness in Statesville, NC is seeking a part-time Customer Service Rep to welcome members, sign up new members, and assist with daily club operations. The role offers a flexible schedule and 10-25 hours per week, with hourly wage starting at $11.

Candidates should be dependable, with strong customer service skills and basic computer proficiency. Shifts may vary by business needs, including some weekend availability.

Qualifications

• Customer service experience required.
• High school diploma or GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Education

High school diploma/GED equivalent

Tools

Basic computer proficiency

Job description

Planet Fitness in Statesville, NC is seeking a part-time Customer Service Rep to welcome members, sign up new members, and assist with daily club operations. The role offers a flexible schedule and 10-25 hours per week, with hourly wage starting at $11.

Candidates should be dependable, with strong customer service skills and basic computer proficiency. Shifts may vary by business needs, including some weekend availability.