Member Experience Rep - Fitness Club (Part-Time, Growth)

Planet Fitness; Hickory (NC); Vor Ort; USD 13.000 - 18.000; Teilzeit

Benefits dieser Stelle

Growth opportunities

PTO

Free Black Card membership

Employee Assistance Program

Zusammenfassung

Planet Fitness in Hickory, NC is hiring a part-time Customer Service Representative to greet members, answer phones, sign up new members, and log amenities. You’ll promote our fitness programs and help ensure a clean, welcoming club environment.

Starting pay is $11 per hour, with scheduled increases, PTO, and a free Black Card membership. A customer-service background and basic computer skills are preferred; you must be 18+.

Qualifikationen

• Customer service experience preferred.
• Ability to greet members and answer questions professionally.
• Comfort with small sales transactions at POS.
• Team-oriented with positive attitude.

Aufgaben

• Greet Planet Fitness members and guests in a friendly manner.
• Answer phones using information script and assist callers.
• Sign up new members and tour facilities when appropriate.
• Log amenities and process beverage or merchandise purchases at POS.
• Promote fitness instruction classes (PE@PF) to members and guests.

Kenntnisse

Customer service experience

Phone etiquette

Effective communication

Problem solving

Ausbildung

High school diploma/GED

Tools

POS system

Basic computer proficiency

Jobbeschreibung

Planet Fitness in Hickory, NC is hiring a part-time Customer Service Representative to greet members, answer phones, sign up new members, and log amenities. You’ll promote our fitness programs and help ensure a clean, welcoming club environment.

Starting pay is $11 per hour, with scheduled increases, PTO, and a free Black Card membership. A customer-service background and basic computer skills are preferred; you must be 18+.