Member Services Specialist - Cash, Call Center & Front Desk

4-County Electric Power Association; Columbus (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

4-County Electric Power Association in Columbus, MS is seeking motivated individuals for a full-time, on-site customer service role. The position focuses on delivering excellent service to members, handling cash accurately, and providing friendly support at the front counter and call center.

Responsibilities include assisting with billing inquiries, promoting available programs, and advising on energy conservation.

Qualifications

• Must have experience handling cash, balancing cash drawers, public contact, and operating computer terminals.

Responsibilities

• Provide excellent customer service to members daily.
• Back up cashiers and clerical functions to ensure smooth operations.
• Assist members with billing, programs, and energy conservation guidance.
• May rotate between call center and cashier/front counter locations as needed.

Skills

Cash handling

Balancing cash drawers

Public contact

Computer terminals

Call center experience

Job description

4-County Electric Power Association in Columbus, MS is seeking motivated individuals for a full-time, on-site customer service role. The position focuses on delivering excellent service to members, handling cash accurately, and providing friendly support at the front counter and call center.

Responsibilities include assisting with billing inquiries, promoting available programs, and advising on energy conservation.