Member Services & Front Desk Specialist

North Mississippi Health Services; Eupora (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

North Mississippi Health Services is seeking a customer-focused professional to support front desk operations, member enrollment, and information on memberships.

The role includes handling phone inquiries, coordinating appointments, and delivering excellent service to members and guests, in a caring team environment.

Duties also cover POS transactions, program details, and assisting with child care and pro shop operations as requested.

Qualifications

• Customer service excellence for members and guests.
• Experience handling inquiries and front desk responsibilities.
• Ability to enroll members and explain membership options.
• Familiarity with POS transactions and program information.

Responsibilities

• Ensures excellent customer services with members, community members, staffs, and guests.
• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments.
• Provides information on all special programs for individual and corporate memberships.

Skills

Customer service

Front desk operations

Telephone inquiries

Membership information

Tools

POS system

Job description

North Mississippi Health Services is seeking a customer-focused professional to support front desk operations, member enrollment, and information on memberships.

The role includes handling phone inquiries, coordinating appointments, and delivering excellent service to members and guests, in a caring team environment.

Duties also cover POS transactions, program details, and assisting with child care and pro shop operations as requested.