Member Services Specialist: Build Relationships & Solutions

Ccculv; California; Hybrid; USD 36,000 - 48,000; Full time

Job summary

CCCU in California is seeking a teller to open consumer accounts and perform maintenance, balancing the cash drawer daily and ensuring accuracy in all transactions.

You will research and resolve member inquiries, apply knowledge to interactions, and provide service that aligns with CCCU standards while building lasting member relationships.

The role supports proactive product recommendations and cross-training across branches. Hours are Mon- Fri with varying shifts in California locations.

Qualifications

• Experience with cash handling and teller duties.
• Strong oral and written communication skills.
• Familiarity with online and mobile banking platforms.
• Knowledge of banking regulations relating to accounts and confidentiality.
• Ability to build relationships with members and cross-sell products.

Responsibilities

• Open consumer new accounts and perform maintenance.
• Balance cash drawer daily to ensure transaction accuracy.
• Research, troubleshoot and resolve member inquiries.
• Provide member service according to CCCU standards.
• Promote products and services to meet member needs.

Skills

Microsoft Office proficiency

Cash handling

Customer relationships

Excellent communication

Online/mobile banking knowledge

Job description

CCCU in California is seeking a teller to open consumer accounts and perform maintenance, balancing the cash drawer daily and ensuring accuracy in all transactions.

You will research and resolve member inquiries, apply knowledge to interactions, and provide service that aligns with CCCU standards while building lasting member relationships.

The role supports proactive product recommendations and cross-training across branches. Hours are Mon- Fri with varying shifts in California locations.