Member Services Specialist: Banking & Solutions

Baptist Health South Florida Federal Credit Union; Miami (FL); On-site; USD 18,000 - 25,000; Part time

Job summary

Baptist Health South Florida Federal Credit Union is seeking a part-time Member Service Representative in Miami, FL. You will guide members through deposits, withdrawals, account openings, and loan applications with a customer-first approach.

The role emphasizes accuracy, confidentiality, and strong interpersonal skills to build lasting member relationships and promote financial products aligned with members’ goals.

Qualifications

• Experience in financial services preferred.
• Ability to handle multiple tasks and prioritize.
• Strong interpersonal and customer service skills.

Responsibilities

• Engage with members to provide high-quality customer service across financial transactions.
• Assist with account openings, maintenance, and closures.
• Process deposits, withdrawals, and loan applications accurately.
• Educate members on products and banking options.
• Ensure regulatory compliance and protect member information.
• Cross-sell and promote services to meet branch goals.

Skills

Active Listening

Communication

Conflict Resolution

Emotional Intelligence

Ethical Integrity

Team Collaboration

Adaptability

Attention to Detail

Education

High school diploma or equivalent

Job description

Baptist Health South Florida Federal Credit Union is seeking a part-time Member Service Representative in Miami, FL. You will guide members through deposits, withdrawals, account openings, and loan applications with a customer-first approach.

The role emphasizes accuracy, confidentiality, and strong interpersonal skills to build lasting member relationships and promote financial products aligned with members’ goals.