Member Services Specialist: Banking & Customer Growth

Service 1st Federal Credit Union; Bloomsburg (Columbia County); On-site; USD 22,000 - 28,000; Full time

Job summary

Service 1st Federal Credit Union in Bloomsburg, PA seeks a Member Service Representative to assist members in meeting routine financial goals and provide exceptional service.

The role involves handling routine transactions, cross-selling deposit and loan products, and researching member questions. Requires 1–3 years of related experience and a high school diploma, with Pennsylvania residency preferred.

Qualifications

• One to three years of similar or related experience in customer service, cash handling, sales, banking or financial services.
• High school education or GED required.
• Excellent interpersonal and mathematical skills.

Responsibilities

• Receives and processes member financial transactions accurately and efficiently.
• Cross-sells deposits, loans, and convenience services tailored to each member.
• Researches member questions and concerns using problem-solving skills.
• Performs routine daily, weekly, and monthly tasks as assigned.

Skills

Customer service

Cash handling

Sales

Education

High school diploma or GED

Job description

Service 1st Federal Credit Union in Bloomsburg, PA seeks a Member Service Representative to assist members in meeting routine financial goals and provide exceptional service.

The role involves handling routine transactions, cross-selling deposit and loan products, and researching member questions. Requires 1–3 years of related experience and a high school diploma, with Pennsylvania residency preferred.