Member Services Specialist - Banking & Member Support

Garden Savings Federal Credit Union; Dover (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Match

Paid Holidays

Tuition Reimbursement

Paid Training

Employee Discounts

Profit Sharing

Job summary

Garden Savings Federal Credit Union in Dover, NJ is seeking a dedicated Member Services Representative to deliver exceptional customer service, handle member inquiries, and guide members through products and policies. This full-time role emphasizes accuracy, cash handling, and compliance with credit union standards.

The position requires a high school diploma, preferred banking experience, strong attention to detail, and proficient computer skills.

Qualifications

• High School Diploma or GED required.
• Preferred banking experience (credit union or bank).
• Ability to assist members with resolutions promptly and accurately.
• Excellent attention to detail and time management.
• Proficient computer/technical skills.
• High integrity and a strong work ethic is required.

Responsibilities

• Accurately process financial transactions including deposits, withdrawals, transfers, and loan payments.
• Provide a warm welcome and offer financial support to educate our members.
• Post transactions to members’ accounts.
• Open, perform maintenance, and close accounts.
• Assist with audits and other tasks assigned.

Skills

Customer service

Attention to detail

Time management

Computer skills

Integrity

Education

High School Diploma or GED

Tools

Banking software

Job description

Garden Savings Federal Credit Union in Dover, NJ is seeking a dedicated Member Services Representative to deliver exceptional customer service, handle member inquiries, and guide members through products and policies. This full-time role emphasizes accuracy, cash handling, and compliance with credit union standards.

The position requires a high school diploma, preferred banking experience, strong attention to detail, and proficient computer skills.