Member Services Specialist: Banking Support & Accounts

Garden Savings Federal Credit Union; Newark (NJ); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical/RX

Vision Insurance

Health Reimbursement Account

Flexible Spending Account

Life and Disability Insurance

Paid Vacation

Sick/Personal time

Paid Holidays

401(k) with Company Match

Profit Sharing

Credit Union Membership

Employee Discounts

Referral Bonus and Incentive Bonus

Paid Training

Tuition Reimbursement

Job summary

Garden Savings Federal Credit Union in Newark, NJ is seeking a diligent Member Services Representative to handle deposits, withdrawals, transfers and loan payments with accuracy. You will greet members, educate them on products and policies, post transactions, and support audits as needed.

The role requires a High School Diploma or GED, prior banking experience preferred, and the ability to assist members promptly and with attention to detail.

Qualifications

• High School Diploma or GED.
• Preferred previous banking experience (credit union or bank).
• Ability to assist members promptly and accurately.
• Excellent attention to detail and time management.
• Proficient computer/technical skills.
• Must speak English and Portuguese or Spanish.

Responsibilities

• Accurately process financial transactions including deposits, withdrawals, transfers, and loan payments.
• Provide a warm welcome and financial education to members.
• Post transactions to members’ accounts.
• Open, perform maintenance, and close accounts.
• Assist with audits and other tasks as needed.

Skills

Attention to detail

Time management

Computer literacy

Customer service

Multilingual (English, Portuguese or?)

Education

High School Diploma or GED

Job description

Garden Savings Federal Credit Union in Newark, NJ is seeking a diligent Member Services Representative to handle deposits, withdrawals, transfers and loan payments with accuracy. You will greet members, educate them on products and policies, post transactions, and support audits as needed.

The role requires a High School Diploma or GED, prior banking experience preferred, and the ability to assist members promptly and with attention to detail.