Member Services & Solutions Specialist

Mid Minnesota Federal Credit Union; Little Falls (MN); On-site; USD 25,000 - 39,000; Full time

Job summary

Mid Minnesota Federal Credit Union in Little Falls, MN seeks a dedicated member service representative to promote and sell credit union services to both new and existing members while delivering outstanding service in a sales-driven environment.

You will process deposits, loans, and account transactions, explain products, and participate in outreach campaigns to grow loans and deposits, building member loyalty and community trust.

Qualifications

• Experience in a retail/banking sales environment.
• Ability to explain credit union products and services.
• Comfort working in a sales environment and meeting sales goals.

Responsibilities

• Process a variety of member transactions including opening/closing accounts, deposits, and withdrawals.
• Explain credit union products and services to members.
• Identify sales opportunities and promote loan and deposit products.
• Support loan and deposit growth by participating in call campaigns and identifying member needs.
• Meet sales expectations and goals while maintaining high service standards.
• Maintain records and assist with account balance inquiries and related tasks.

Skills

Customer service

Sales

Teamwork

Communication

Job description

Mid Minnesota Federal Credit Union in Little Falls, MN seeks a dedicated member service representative to promote and sell credit union services to both new and existing members while delivering outstanding service in a sales-driven environment.

You will process deposits, loans, and account transactions, explain products, and participate in outreach campaigns to grow loans and deposits, building member loyalty and community trust.