Member Banking Advisor: Digital Solutions

Magnifi Financial Credit Union; Long Prairie (MN); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Training and development

Leadership development

Tuition reimbursement

Paid time off 4 weeks per year for FT

Medical

Vision

Employer paid Life Insurance/AD&D

Employer paid Disability Insurance

Retirement plan - employer match up to

Bonus/Incentive Program

Health and Wellness Programs

Job summary

Magnifi Financial Credit Union in Long Prairie, MN is seeking a Branch Associate to consult with members in person, on the phone and through digital channels. You will educate, recommend and sell products and services while handling routine transactions and maintaining ATM operations.

You will promote digital solutions and assist with opening/closing duties, contributing to community relations and the overall success of the branch. A background in customer service and sales is required.

Qualifications

• High school diploma required, two-year degree preferred.
• Customer service and/or sales experience required.
• Notary Public designation optional.

Responsibilities

• Assists members with all routine transactions.
• Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
• Consults with members to identify and recommend Magnifi Financial products and services based on financial need. Makes referrals to appropriate departments.
• Responsible for maintaining cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking of ATM).
• Performs a wide range of account services including, but not limited to setting up mobile deposit, mobile banking and digital banking, credit and debit card activation, debit card inquiries, transfers, funding loans, handling debit card inquiries, address changes, stop payments, transfers, check orders, etc.
• Transforms the way banking is done by encouraging and coaching members to adopt new digital solutions (mobile banking, digital banking, ATM’s).
• May perform opening and/or closing duties for the branch.
• Any additional projects or duties as assigned.
• Contributes to the overall success of the branch.
• Contributes to the mission and visibility of Magnifi Financial by actively participating in community relations efforts.

Skills

Customer service

Sales experience

Education

High school diploma or pursuing high school diploma

Two-year degree preferred

Notary Public designation (optional)

Job description

Magnifi Financial Credit Union in Long Prairie, MN is seeking a Branch Associate to consult with members in person, on the phone and through digital channels. You will educate, recommend and sell products and services while handling routine transactions and maintaining ATM operations.

You will promote digital solutions and assist with opening/closing duties, contributing to community relations and the overall success of the branch. A background in customer service and sales is required.