Member Services & Sales Specialist

Wings Credit Union; Colorado Springs (CO); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid Vacation

Tuition Reimbursement

Paid Holidays

Job summary

Wings Credit Union in Colorado Springs, CO is hiring a Member Service Representative to deliver friendly, accurate service and guide members through Wings' product suite.

Two weeks of paid training at Wings HQ are required, after which assignments vary within El Paso County. You’ll handle face-to-face transactions, account maintenance, and cross-sell opportunities while meeting monthly sales goals and adhering to BSA/CFPB policies.

Qualifications

• High School Diploma/G.E.D. or Equivalent.
• 6+ months Customer Service experience in Financial Services or Retail Delivery.

Responsibilities

• Provide quality member service through face-to-face interactions and basic monetary transactions.
• Meet monthly sales standards by offering products in deposits, lending, and cards.
• Follow safety standards and financial regulations including BSA/CFPB.
• Adhere to Wings policies and maintain accuracy in all transactions.

Skills

Customer Service

Cash Handling

Cross-sell

Communication

Attention to Detail

Education

High School Diploma/G.E.D. or Equivalent

Tools

Microsoft Outlook

10-Key by touch

Web based transactional systems

Job description

Wings Credit Union in Colorado Springs, CO is hiring a Member Service Representative to deliver friendly, accurate service and guide members through Wings' product suite.

Two weeks of paid training at Wings HQ are required, after which assignments vary within El Paso County. You’ll handle face-to-face transactions, account maintenance, and cross-sell opportunities while meeting monthly sales goals and adhering to BSA/CFPB policies.