Part-Time Member Experience Specialist

Wings Credit Union; Aurora (CO); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Generous 401(k) match

Health Insurance

Paid Vacation

Job summary

Wings Credit Union in Aurora, CO is seeking a Part Time - Member Service Representative to deliver exceptional member service and process routine transactions with accuracy. You will support sales goals by promoting products and services while maintaining compliance with BSA/CFPB requirements.

Candidates should have at least 6 months of customer service experience in financial services or retail, strong communication skills, and comfort with basic math and money handling.

Qualifications

• Minimum 6 months Customer Service experience in Financial Services or Retail Delivery.
• Strong emphasis on member service and cross-sell opportunities.
• Professional and courteous communication skills are essential.
• Proficient in basic math and comfortable handling money with accuracy.

Responsibilities

• Provide quality member service through face-to-face interactions and basic monetary transactions.
• Meet monthly sales standards by offering deposit and lending products, cards, and related services.
• Maintain compliance with policies and financial regulations including BSA and CFPB.
• Accurately process transactions and support member account maintenance.

Skills

Customer Service

Money handling

Communication

Mathematics

Outlook

Tools

Microsoft Outlook

10-Key by touch

Job description

Wings Credit Union in Aurora, CO is seeking a Part Time - Member Service Representative to deliver exceptional member service and process routine transactions with accuracy. You will support sales goals by promoting products and services while maintaining compliance with BSA/CFPB requirements.

Candidates should have at least 6 months of customer service experience in financial services or retail, strong communication skills, and comfort with basic math and money handling.