Member Services Representative I

Sioux Valley Community Credit Union; Sergeant Bluff (IA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

One-on-one training

Set scheduling

Sat Saturdays until noon

Excellent benefits

Job summary

Sioux Valley Community Credit Union in Sergeant Bluff, IA is hiring for entry-level member service roles. You will help members with transactions, open new accounts, and guide product choices while working on a collaborative team.

No experience is necessary as we provide training to the right candidates. We offer competitive pay, set scheduling, minimal Saturdays (open until noon), and a positive work environment with growth opportunities and comprehensive benefits.

Qualifications

• High School degree or equivalent completed.
• Willingness to work a set schedule and reliable transportation.
• Ability to multitask and communicate with members and co-workers.
• No prior experience required; training provided.

Responsibilities

• Help members complete transactions in person and over the phone.
• Open new accounts and assist with product selection.
• Work as a team member to support all areas of operation.
• Provide friendly service and respond to member needs.

Skills

Customer service

Teamwork

Multitasking

Education

High School degree or equivalent

Job description

Sioux Valley Community Credit Union is a Not-for-Profit, full service financial institution with 3 locations in Siouxland. As a cooperative we are member owned and, regardless of financial status, each member owns a share of the credit union. Our employees are here to serve the owners (all our members) of Sioux Valley and the Siouxland Community. We strive to improve our community along with the credit union and the credit union movement. Employees of Sioux Valley Community Credit Union enjoy competitive pay, one-on-one training, set scheduling, minimal Saturday's (open until noon on Saturday, closed on Sunday), and a positive work environment. Excellent opportunity for quick growth and increased pay. Amazing benefits. We have a diverse membership and bilingual candidates are encouraged to apply.

Responsibilities

• Helping credit union members complete transactions in person and over the phone.
• Opening new accounts.
• Assisting new and existing members in product selection.
• Working as a team member to support all areas of operation.
• No experience is necessary, we will train the right candidates.

Salary Range

• $17.50 to $18.75 depending on experience.

Qualifications

High School degree or equivalent, willingness to work a set schedule, reliable transportation, multitask, work individually or on a team, answer phone, communicate with members and co-workers.