Member Services Representative

Bridge Credit Union; Yellow Springs (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Affordable health and vision insurance

Free dental insurance

401K plan with up to a 5% match

Accrued vacation and injury/illness le

Short-term and Long-term Disability

Life insurance

And more!

Job summary

Bridge Credit Union in Yellow Springs, OH, is seeking a reliable Member Services Specialist to process deposits, withdrawals, and account services for members. You will handle transactions accurately, balance daily totals, and assist with inquiries to maintain excellent service.

The role requires cash handling experience, strong math and data entry skills, and a professional appearance. Hours are Monday–Friday 9am–5pm, with Saturday 9am–1pm availability.

Qualifications

• High school graduate or equivalent.
• Cash handling experience preferred.
• Good math and data entry skills.
• Professional appearance, dress and attitude.

Responsibilities

• Handle paying and receiving functions for members in person, by phone, electronically, and by mail.
• Balance each day's transactions and verify cash totals.
• Open and close accounts, renew certificates, and assist members with inquiries and problems.
• Actively cross-sell Credit Union services and serve as vault teller when needed.

Skills

Cash handling

Communication

Math skills

Data entry

Education

High school diploma or equivalent

Tools

Adding machine

Copy machine

Coin counting machines

Money counting machines

Telephone

Job description

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!

We offer

• Affordable health and vision insurance
• Free dental insurance
• 401K plan with up to a 5% match,
• Accrued vacation and injury/illness leave
• Short-term and Long-term Disability
• Life insurance
• And more!

Qualifications

High school graduate or equivalent.

Required knowledge

Cash handling experience preferred.

Good communication skills. Professional appearance, dress, and attitude.

Good math skills. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills

Work Schedule

Monday - Friday : 9 am - 5 pm
Saturday : 9 am - 1 pm

Job Description

Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.