Member Services Representative

Planet Fitness-United Fitness Partners; Vicksburg (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners is looking for a Member Services Representative in Vicksburg, MS. In this role, you will create a high-energy and member-focused atmosphere while assisting members with their fitness goals.

Responsibilities include managing member check-ins, promoting fitness classes, and providing tours of the facility. Candidates must be at least 18 years old and possess a high school diploma or GED. The role offers competitive salary and membership benefits.

Qualifications

• Minimum 18 years of age.
• Ability to stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel, and handle hazardous chemicals.

Responsibilities

• Provide a high-energy, member-focused experience.
• Support new and current members and assist at the welcome desk.
• Conduct fun, energetic tours and assist with member enrollment.

Skills

Passion for helping others

On-time dependability

Education

High School diploma or GED equivalent

Job description

Member Services Representative

• Reports To: Club Manager
• FLSA Classification: Non-Exempt

What You’ll Be Doing

As a Member Services Representative, you will provide a high‑energy, member‑focused experience in a clean, judgment‑free environment. You will support new and current members, promote the Black Card benefits, assist at the welcome desk, and serve as a team leader who encourages members to achieve their fitness goals.

• Maintain a clean club environment.
• Identify and promote new and existing members for fitness classes.
• Introduce members to Black Card amenities.
• Check members in at the welcome desk and provide greetings and farewells.
• Conduct fun, energetic, non‑high‑pressure tours and assist with member enrollment.
• Lead by example, demonstrating passion and enjoyment of the role.
• Adapt to a flexible schedule, including weekends and holidays.

Qualifications

• Minimum 18 years of age.
• Passion for helping others.
• Ability to stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel, and handle hazardous chemicals.
• On‑time dependability.
• High School diploma or GED equivalent.

Physical Demands

• Occasional lifting, pushing or pulling up to 50 lbs.
• Ability to stand, walk, sit, reach, bend, balance, stoop, kneel, twist, or crouch.

Benefits

Competitive salary, PF Black Card membership, and opportunities for growth.