Member Services Representative

Planet Fitness-United Fitness Partners; Temple (TX); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners in Temple, Texas, is looking for a Member Services Representative to provide exceptional customer service and support to members. The role involves ensuring a clean environment, engaging with members to help them achieve their fitness goals, and actively participating in the community.

Applicants must be at least 18 years old and possess a high school diploma or GED equivalent. The position offers competitive salaries, PF Black Card membership, and growth opportunities.

Qualifications

• Minimum age 18 years.
• Understanding of physical demands: communicating, standing, walking, bending, lifting up to 50 lbs.
• On-time dependability.

Responsibilities

• Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
• Make members feel like family in a clean, judgment-free environment.
• Create raving fans by delivering excellent customer service.
• Ensure our club is super clean because members value this.
• Assist at the welcome desk by checking in members and handling enrollment.

Skills

Customer service

Teamwork

Dependability

Education

High School diploma or GED equivalent

Job description

Job Details

Location: Temple, TX 76502

Salary: $10.00 Hourly

Mission

We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

Organization Overview

Title: Member Services Representative

Reports To: Club Manager

FLSA Classification: Non-Exempt

Opportunity

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. You must be self-motivated, think like an entrepreneur, constantly innovating and driving positive change, and deliver consistently over the top results. This role is an opportunity to be part of something special that changes people’s lives for the better every day, supports communities, and helps them live healthier.

What You’ll Be Doing

• Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
• Make members feel like family in a clean, judgment-free environment.
• Create raving fans by delivering excellent customer service and continually engaging and encouraging members.
• Ensure our club is super clean because members value this and we’re known for it.
• Find new and current members to join the fitness trainer in fitness classes.
• Introduce new and existing members to our Black Card amenities, highlighting the benefits.
• Assist at the welcome desk by checking in members, providing greetings and farewells, leading energetic tours, and handling member enrollment.
• Lead with passion, enjoy the role, and invite members to do the same.
• Work a schedule that varies across shifts, including weekends and holidays.

Qualifications

• Minimum age 18 years.
• Passion for helping others.
• Understanding of physical demands: communicating, standing, walking, bending, lifting up to 50 lbs, reaching, climbing, balancing, kneeling, and handling potentially hazardous chemicals.
• On-time dependability.
• High School diploma or GED equivalent.

Physical Demands

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.

Benefits

Includes competitive salaries, PF Black Card membership, and opportunities for growth.