Member Services Rep

Planet Fitness-United Fitness Partners; Lake Charles (LA); On-site; USD 12,398 - 20,664; Part time

Job summary

Planet Fitness-United Fitness Partners in Lake Charles, LA is seeking a friendly Member Services Representative to warmly greet members, assist with enrollment at the welcome desk, answer questions about memberships, keep the club clean and inviting, and ensure a smooth front-desk operation that supports member retention.

Responsibilities include introducing members to Black Card amenities and benefits, conducting non‑high‑pressure tours, helping members with check-in and payments, coordinating

Qualifications

• Minimum age 18 years.
• Passion for helping others.
• Ability to communicate effectively and stand, walk, bend, lift up to 50 lbs.
• On-time dependability and reliability.
• High school diploma or GED.

Responsibilities

• Provide members with an exceptional experience and encourage them to achieve fitness goals.
• Maintain a clean, welcoming club environment.
• Support member enrollment and administration at the welcome desk.
• Introduce members to Black Card amenities and benefits.
• Conduct non-high-pressure tours of the club.
• Assist members as needed while maintaining a high-energy, positive attitude.
• Participate in team leadership and contribute to continuous improvement.
• Maintain flexibility to work various shifts, including weekends and holidays.

Skills

Customer service

Communication

Flexibility

Physical stamina

Teamwork

Education

High School Diploma or GED

Job description

Member Services Representative

Lake Charles, LA 70605

Responsibilities

• Provide members with an exceptional experience and encourage them to achieve fitness goals.
• Maintain a clean, welcoming club environment.
• Support member enrollment and administration at the welcome desk.
• Introduce members to Black Card amenities and benefits.
• Conduct non‑high‑pressure tours of the club.
• Assist members as needed while maintaining a high‑energy, positive attitude.
• Participate in team leadership and contribute to continuous improvement.
• Maintain flexibility to work various shifts, including weekends and holidays.

Qualifications

• Minimum of 18 years of age.
• Passion for helping others.
• Ability to communicate effectively and stand, walk, bend, lift up to 50 lbs, and perform other physical tasks as described below.
• On‑time dependability and reliability.
• High school diploma or GED equivalent.

Physical Demands

• Occasionally lift, push, or pull objects weighing up to 50 lbs.
• Stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch frequently.