Member Services Rep

Planet Fitness-United Fitness Partners; Meridian (MS); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Planet Fitness Black Card membership

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Meridian, MS. This role contributes to a welcoming, clean club environment and helps members achieve their fitness goals.

You will check in members, guide tours, enroll new members, and promote classes while maintaining a positive, team-driven atmosphere. Flexible hours including nights and weekends are typical.

Qualifications

• Must be at least 18 years old.
• Passion for helping others.
• Can communicate, stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel.
• Reliable, on-time and dependable.
• High school diploma or GED equivalent.

Responsibilities

• Provide members with an unparalleled experience and encourage them to achieve fitness goals.
• Ensure the club is super clean and maintained.
• Find new and existing members to join fitness classes.
• Introduce members to Black Card amenities.
• Assist at the welcome desk with checking in members, greetings, farewells, tours, enrollment, and other club responsibilities.
• Lead and inspire the team with passion and positivity.
• Manage a varied schedule, including nights, weekends, and holidays.
• Deliver customer service beyond expectations, engaging members in their journey.

Skills

Customer service

Communication

Reliability

Physical stamina

Education

High school diploma or GED

Job description

Job Details

Location: Meridian, MS 39307

Title: Member Services Representative

Reports to: Club Manager

FLSA Classification: Non-Exempt

Responsibilities

• Provide members with an unparalleled experience and encourage them to achieve fitness goals.


• Ensure the club is super clean and maintained.


• Find new and existing members to join fitness classes.


• Introduce members to Black Card amenities.


• Assist at the welcome desk with checking in members, greetings, farewells, tours, enrollment, and other club responsibilities.


• Lead and inspire the team with passion and positivity.


• Manage a varied schedule, including nights, weekends, and holidays.


• Deliver customer service beyond expectations, engaging members in their journey.

Qualifications

• Must be at least 18 years old.


• Passion for helping others.


• Can communicate, stand, walk, bend, lift up to 50 lbs, reach, climb, balance, kneel, and handle hazardous chemicals.


• Reliable, on-time and dependable.


• High school diploma or GED equivalent.

Physical Demands

• Occasionally lift, push, or pull at least 50 lbs.


• Stand, walk, sit, reach, bend, balance, stoop, kneel, twist, or crouch as required.

Benefits

• Competitive salary.


• Planet Fitness Black Card membership.


• Opportunities for growth.