Member Services Rep – Afternoon/Evening (Health & PTO)

First National Bankers Bank; Englewood (OH); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Dental insurance

Vision insurance

Paid time off

Training & development

Wellness resources

401(k) matching

Free uniforms

Opportunity for advancement

Résumé du poste

Planet Fitness in Englewood, OH is seeking a motivated Member Services Representative to deliver exceptional customer service, handle membership inquiries, and process transactions. This on-site role emphasizes a welcoming, clean environment and a positive, Judgement Free Zone experience for members and guests.

The position requires CPR/AED and tanning certifications within required timeframes, with bilingual English/Spanish encouraged.

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to assist members with inquiries, sign-ups and billing questions.
• Experience with selling memberships and upgrades (e.g., Black Card) preferred.

Responsabilités

• Greet and assist members and guests in a friendly, professional manner.
• Provide information about memberships and amenities; help with tours and sign-ups.
• Process memberships, cancellations and payments accurately; handle POS transactions.
• Maintain club cleanliness and safety; ensure prope operation of equipment.

Connaissances

Customer service

Sales

Front desk operations

Cleaning duties

Formation

High school diploma

Outils

POS system

Description du poste

Planet Fitness in Englewood, OH is seeking a motivated Member Services Representative to deliver exceptional customer service, handle membership inquiries, and process transactions. This on-site role emphasizes a welcoming, clean environment and a positive, Judgement Free Zone experience for members and guests.

The position requires CPR/AED and tanning certifications within required timeframes, with bilingual English/Spanish encouraged.