Member Services Receptionist

Triangle Credit Union; Manchester (NH); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Triangle Credit Union is seeking a Receptionist to be the first point of contact for members and the public. The role includes answering calls, welcoming visitors, and handling account information inquiries in a courteous, efficient manner.

Responsibilities also cover clerical tasks like filing, mail sorting, appointment scheduling, and operating office equipment. Bilingual Spanish is a plus; HS diploma or GED required.

Qualifications

• HS diploma or GED required.
• Superior customer service and clear communication.
• Ability to multi-task and handle tasks with accuracy.
• Experience in face-to-face or phone-based customer service preferred.
• Bilingual Spanish helpful.

Responsibilities

• Answer incoming calls and forward them to the appropriate parties.
• Welcome members and the public.
• Respond to members’ requests for information about their accounts and Triangle products/services.
• File, sort incoming mail, book appointments and operate office equipment.

Skills

Customer service

Phone skills

Multi-tasking

Attention to detail

Teamwork

Bilingual Spanish

Education

HS diploma or GED

Job description

Triangle Credit Union is seeking a Receptionist to be the first point of contact for members and the public. The role includes answering calls, welcoming visitors, and handling account information inquiries in a courteous, efficient manner.

Responsibilities also cover clerical tasks like filing, mail sorting, appointment scheduling, and operating office equipment. Bilingual Spanish is a plus; HS diploma or GED required.