Receptionist/PT 30 hrs/Onsite Manchester

Triangleuniversity; Manchester (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Triangle Credit Union in Manchester, NH seeks a professional Receptionist to be the first contact for members and the public. You will answer calls, greet visitors, and assist with account information and Triangle products while supporting daily office tasks. You’ll also promote services to help meet branch goals.

Ideal candidates have a high school diploma or GED, outstanding phone etiquette, and the ability to multitask under deadlines. Bilingual Spanish is a plus.

Qualifications

• HS diploma or GED completed.
• Strong customer service and communication abilities.
• Experience handling member requests and transactions.

Responsibilities

• Answer incoming calls and forward to appropriate parties.
• Welcome members and the public in person.
• Respond to inquiries about accounts and Triangle products.
• Handle filing, mail sorting, appointment booking, and basic office equipment.
• Promote products and services; cross‑selling where appropriate.

Skills

Customer service

Phone communication

Multitasking

Attention to detail

Account transactions

Team collaboration

Bilingual Spanish

Education

HS diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

This position has a set schedule every week: Monday, Tuesday, Thursday, & Friday 9:00am - 5:00pm.

The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will:

• Answer incoming calls and forward them to the appropriate parties.
• Welcome members and the public.
• Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services.
• In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as fax machine and postage meter.
• Promote products and services to meet or exceed branch and company objectives; cross‑selling products and services.

Qualifications

Education

• HS diploma or GED

Skills

• Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies.
• Excellent phone and communication skills.
• Ability to multi‑task, with strong attention to detail.
• Ability to stay focused on the job, work efficiently under tight deadlines.
• Handling member account transactions with accuracy and a sense of urgency.
• Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.
• Bilingual-Spanish a plus.

Experience

• Previous receptionist experience is preferred.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to lift 10 pounds.
• Bending, twisting, squatting, reaching.

Triangle Credit Union is proud to be an affirmative action/equal opportunity employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities