Member Services Pro - Part-Time (Weekends & Mornings)

Planet Fitness; Cranberry Township (Butler County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a Part Time Member Services Representative for weekend and morning shifts. You will deliver exceptional customer service to members and guests, sign up new members, and help with front desk operations to ensure a welcoming experience.

The role requires 18+ years of age, a high school diploma or GED, and CPR/AED certification within required timeframes. Training, advancement opportunities, and PTO are offered.

Qualifications

• Exceptional customer service skills and professional demeanor.
• Prior customer service experience preferred.
• Punctuality and reliability required.
• Must be 18 years or older.
• CPR/AED certification within required timeframes.

Responsibilities

• Greet members and guests, delivering friendly, proactive service at the front desk.
• Answer phones and assist callers with questions in a courteous manner.
• Check members in, sign up new members, and log amenities and events.
• Respond to member questions and concerns promptly and professionally.
• Process purchases through the POS system for beverages or merchandise.
• Assist with membership card changes, addresses, and billing questions.

Skills

Customer service

CS experience

Punctuality

Reliability

CPR/AED Certification

Education

High School diploma

Job description

Planet Fitness is seeking a Part Time Member Services Representative for weekend and morning shifts. You will deliver exceptional customer service to members and guests, sign up new members, and help with front desk operations to ensure a welcoming experience.

The role requires 18+ years of age, a high school diploma or GED, and CPR/AED certification within required timeframes. Training, advancement opportunities, and PTO are offered.