Member Services Specialist - Weekend/Evening (Bilingual)

Planet Fitness - Fitton Clubs; Steubenville (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Wellness resources

Flexible schedule

Opportunity for advancement

Job summary

Planet Fitness - Fitton Clubs in Ohio seeks a friendly Member Services Representative to deliver superior customer service to members, guests and prospective members. The role emphasizes a welcoming, judgment-free experience and bilingual English/Spanish is encouraged.

The position is part-time with weekend/evening shifts, requiring 18+ years, a HS diploma/GED, and CPR/AED certification within required timeframes. Training and advancement opportunities are highlighted.

Qualifications

• Exceptional customer service skills; friendly and professional demeanor.
• Bilingual English/Spanish encouraged to apply.
• Must be 18 years or older and have a HS diploma or GED.

Responsibilities

• Greet members and guests and provide outstanding customer service.
• Answer phones and assist callers with questions.
• Check members in, sign up new members and log amenities.
• Assist with membership cards, changes of address and billing questions.

Skills

Customer service

Bilingual English/Spanish

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness - Fitton Clubs in Ohio seeks a friendly Member Services Representative to deliver superior customer service to members, guests and prospective members. The role emphasizes a welcoming, judgment-free experience and bilingual English/Spanish is encouraged.

The position is part-time with weekend/evening shifts, requiring 18+ years, a HS diploma/GED, and CPR/AED certification within required timeframes. Training and advancement opportunities are highlighted.