Member Services Pro: Financial Solutions & Community Impact

Corda Credit Union; Coralville (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous benefits

Work-life harmony

Job summary

Corda Credit Union in Coralville is seeking a friendly Member Services Representative to support our branch team and help members achieve their financial goals.

You will assist members with products, process transactions, and suggest solutions while delivering top-tier service in person, over the phone, and online. This role emphasizes community engagement and work-life balance within a growing local credit union.

Qualifications

• Excellent customer service and communication skills.
• Sales experience or ability to drive member growth.
• Team-oriented with a member-first mindset.

Responsibilities

• Provide information on banking products and services.
• Process transactions accurately and securely.
• Identify tailored financial solutions for members.
• Build lasting relationships through outstanding service.
• Represent the branch in person, by phone, and online.

Skills

Customer service

Sales experience

Communication skills

Job description

Corda Credit Union in Coralville is seeking a friendly Member Services Representative to support our branch team and help members achieve their financial goals.

You will assist members with products, process transactions, and suggest solutions while delivering top-tier service in person, over the phone, and online. This role emphasizes community engagement and work-life balance within a growing local credit union.