Member Service Representative - Coralville

Corda Credit Union; Coralville (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous benefits

Work-life harmony

Job summary

Corda Credit Union in Coralville is seeking a friendly Member Services Representative to support our branch team and help members achieve their financial goals.

You will assist members with products, process transactions, and suggest solutions while delivering top-tier service in person, over the phone, and online. This role emphasizes community engagement and work-life balance within a growing local credit union.

Qualifications

• Excellent customer service and communication skills.
• Sales experience or ability to drive member growth.
• Team-oriented with a member-first mindset.

Responsibilities

• Provide information on banking products and services.
• Process transactions accurately and securely.
• Identify tailored financial solutions for members.
• Build lasting relationships through outstanding service.
• Represent the branch in person, by phone, and online.

Skills

Customer service

Sales experience

Communication skills

Job description

Are you a people-first leader who thrives on finding financial solutions, driving results, and making a meaningful impact in your community?

Corda Credit Union is hiring Member Services Representatives for our Coralville Branch location. This is an incredible opportunity for an individual with customer service and sales experience who is ready for their next career chapter in Johnson County.

Why this role stands out:

• Collaborate with a high-performing branch team


• Drive exceptional member experiences while delivering financial solutions


• Play a key role in community engagement and local growth


• Join a company recognized for Member Focus and Career Growth


• Access to our very generous benefits and encouraged work/life harmony

As a Member Services Representative at Corda Credit Union, you play a vital role in delivering exceptional, member-focused financial solutions. Through in-person interactions, phone conversations, email correspondence, and digital channels, you create a seamless and positive experience for our members. In this role, you will provide information about products and services, process transactions, and identify financial solutions tailored to each member's unique needs. As one of the first faces our members see when they enter our branches, you help build lasting relationships by providing outstanding service, trusted guidance, and a welcoming presence.

We are seeking Member Service Representatives who are passionate about personal and professional growth, delivering outstanding member service, and maintaining operational excellence-someone who wants their work to make a meaningful impact both inside and outside the branch.

Know someone who'd be a great fit-or is that you? Let's connect!