Customer-Facing Retail Associate — Fast, Friendly Service

BJ's Wholesale Club, Inc.; Vineland (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club seeks a team member to perform merchandise protection procedures, monitor entrance and exit activity, and provide superior customer service to members.

Carry out club policies and work with integrity, accountability and collaboration to support a safe, positive environment for members and fellow team members. Daily duties emphasize teamwork, efficiency and safety across operations.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, except in the following states: Indiana – At least 19 years of age Delaware – At least 21 years of age

Responsibilities

• Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner.
• Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.
• Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
• Regular, predictable, full attendance is an essential function of this job.

Job description

BJ’s Wholesale Club seeks a team member to perform merchandise protection procedures, monitor entrance and exit activity, and provide superior customer service to members.

Carry out club policies and work with integrity, accountability and collaboration to support a safe, positive environment for members and fellow team members. Daily duties emphasize teamwork, efficiency and safety across operations.