Member Services Pro - Growth, Perks & Welcoming Tours

Planet Fitness-United Fitness Partners; Mesa (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Mesa, AZ. You’ll be a high-energy team member, welcoming members, guiding tours, and supporting enrollments to help people reach their fitness goals.

Responsibilities include presenting Black Card amenities, maintaining a clean facility, and delivering friendly, non-judgmental service across various shifts, including weekends and holidays.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED equivalent.
• Physically able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Provide high-energy, positive service at the welcome desk and greet members as they arrive.
• Lead tours of the club to showcase facilities and programs.
• Assist with member enrollment and sign-ups to grow club participation.
• Introduce members to Black Card amenities and explain benefits.
• Maintain a clean, welcoming, judgment-free environment and support team operations.

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Mesa, AZ. You’ll be a high-energy team member, welcoming members, guiding tours, and supporting enrollments to help people reach their fitness goals.

Responsibilities include presenting Black Card amenities, maintaining a clean facility, and delivering friendly, non-judgmental service across various shifts, including weekends and holidays.